Originally published on January 12, 2023.
Several years ago an organization reached out to me requesting consulting support in respect of both strategic planning and governance. When the request came in I had this tremendous sense of deja vu. The organization and the issues they presented to me had an air of familiarity that I could not place and yet I sensed that in some way, some how, in some fashion I had heard this story before. And it wasn't just that the issues they presented were generically common to other such engagements. As a consultant and executive coach I was certainly well-versed with this organization's stated desires - revitalize and confirm long-term strategic directions; re-establish understanding and commitment to Mission/Vision/Values; and, clarify and confirm governance framework and implementation through agreed upon policies and protocols.
For several hours (if not days) after having received the request I found myself wracking my brain as to why this seemed so much more tangible in my mind then any other similar request from any organization. And then it came to me. I hadn't done this kind of work with this organization before - but a colleague of mine had! This very same organization had engaged my colleague to provide in-depth governance and conflict resolution services that had resulted in the creation and solidification of governance philosophy and framework with particular emphasis on a Board of Directors code of conduct. This organization had been experiencing significant conflict at the board level up to an including threats of legal action. They sought and got support from my colleague to navigate them through this minefield.
The board had done good work with my consulting colleague. They had tackled hard issues. They had arrived at short-term resolution and had set up agreements to help them move forward. Yet two or three years later they were knocking on my door looking to centre themselves yet again. What had happened? How did things get lost (again)?
Make no mistake, every one of the board members was very interested in the work of their organization. Every one of the board members wanted to make a difference or impact in the work that they were doing. None of them sought a board position merely to put that type of position on their resume. For the most part, this is true for almost any board especially for those boards that rely on voluntary (versus paid) commitment. Almost without exception, directors become involved in an organization because they are committed to its mission and want to help it achieve great things. Yet many boards find themselves floundering and seem to reinvent the proverbial governance wheel on a too frequent basis.
How do we get boards off this groundhog day type process, where there is a need for a major intervention every few years, where external supports are called in, and significant time, energy and $$$'s are expended to get back to stability and base function? Increasingly I have come to believe that the answer lies in governance coaching. Over the past several decades leadership and executive coaching has become more mainstream as it relates to support executives and teams at an operational level. The reasons for utilizing coaching in this way are many as are the documented benefits of utilizing this leadership and team resource. This resource has been less utilized or even thought of for boards of directors.
The possibilities for utilizing governance coaching are as extensive as they are in the leadership and management realm including:
Supporting an entire board establish and affirm their governance philosophy including creation and application of a board of directors code of conduct;
Supporting a new Chair or other officers of the board to understand their leadership approach, their role as Chair/Officer, and establishing goals/plans to succeed in the role;
Supporting a Chair and their CEO/Executive Director assess and establish the parameters of their working partnership - for some organizations, by design, this kind of work could take place on an annual basis; and,
Providing a regular, periodic checkpoint (e.g., monthly, quarterly) through engagement of a governance coach to support the board of directors to maintain momentum and traction on its governance role and goals.
This list above is not exhaustive and there are as many ways to consider supporting and sustaining board function as do exist for the administrative arm of an organization. Historically, governance coaching has not been as strongly utilized as leadership coaching both for reasons of cost and an assumption that skilled and committed volunteers or paid directors implicitly understood governance. In my experience, both of those perspectives have been more often proven (egregiously) wrong than right. Again, this is NOT for lack of desire to deliver quality work for an organization on behalf of the board members. But like the leaders and staff they will derive benefit from an external sounding board that helps them confirm and clarify goals, build self-awareness, and keep them on track to the benefit of themselves and their organizations.
In my biased opinion (as a governance coach) organizations need to utilize governance coaching to get governance right. If we can build and sustain effective governance we provide a strong foundation for effective executive leadership and ultimately sustained organizational success.
It's about governance and its about leadership!
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Greg Hadubiak, MHSA, FACHE, CEC, PCC
President & Founder - BreakPoint Solutions
gregh@breakpoint.solutions
www.breakpoint.solutions
780-250-2543